Best Buy Reward Certificate Not Working May 2026

: If you have enough points but no certificate, check if your account is set to Point Banking . In this mode, points sit in your "bank" until you manually issue a certificate. Contacting Support

: Use the Chat Now feature on the Best Buy Support page. Agents can often create a transaction for you and manually apply the certificate. Community Experiences best buy reward certificate not working

: Call 1-888-BEST-BUY (1-888-237-8289) to have accounts merged or missing rewards reissued. : If you have enough points but no

: The purchase subtotal (before tax) must exceed the value of the certificate. Certificates do not cover sales tax. best buy reward certificate not working