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Missing a claim window is the most common reason for losing cashback. Most retailers give you a 60-day window from the bill date to submit your claim.
If you change your address or mobile number during your contract, update them in your BuyMobiles account immediately. If the details on your bill don't match their records, your claim may be rejected. buymobilephones cashback email
Visit the BuyMobiles Claim Page and enter: Mobile Number Order Number Email Address Missing a claim window is the most common