The firmware file is usually named digicap.dav . Ensure it is extracted from any .zip folder before use. 2. How to Perform the Upgrade
Select the firmware file from the USB drive and click . Method B: Via Web Browser (Remote)
Under the section, click Browse to select the firmware file on your computer. Download File Firmware_DVR_HIKVISION_DS-7104HQH...
This utility can automatically detect the latest firmware online for your specific serial number and handle the download/install process for you. Important Precautions
Add your device to the iVMS-4200 software , go to Device Management , and select Remote Config > Maintenance to upload the file. The firmware file is usually named digicap
Copy the digicap.dav file to the root of a FAT32-formatted USB flash drive. Plug the drive into the DVR's USB port. Go to .
Check the label on the bottom of the DVR or the System Information tab in the menu to confirm if you have a version like the DS-7104HQHI-K1 or DS-7104HQHI-M1 How to Perform the Upgrade Select the firmware
Never turn off the DVR during the update. A power failure during this process can cause permanent hardware damage.