Forever 21 Buy Online Return In Store Access

Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label.

Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order. forever 21 buy online return in store

Refunds are issued to the original payment method and typically take 2–3 weeks to process after the warehouse receives the items. Important Limitations Follow the prompts to select the items you wish to return

Enter your order number and email address in the portal. If you need a different size or color,

Food, cosmetics, jewelry, underwear, select lingerie, swimwear, and clearance items marked as "Final Sale" cannot be returned.

As of April 2026, . All items bought through the Forever 21 website or mobile app must be returned via mail through their online portal. Return Process for Online Orders