Hostage File
: Negotiators focus on magnifying positive emotions and understanding the counterpart's rationale, rather than engaging in power struggles.
Modern crisis negotiation often uses the "Behavioral-Change Stairway" to move from listening to influence. Key principles include: Hostage
: Try to humanize yourself to captors; they are less likely to harm someone they respect. : Negotiators focus on magnifying positive emotions and
: Slowing down the incident allows the subject to vent emotions and consider future actions. Impact on Families and Survivors Hostage